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THE ALL-IN-ONE DIGITAL CAR RENTAL EXPERIENCE
Reset your password
Enter your account email and we'll send you a 6-digit reset code.
Enter your code
We've emailed a 6-digit code to . It's valid for 30 minutes.
Personal details
Pick your country code, then the number without the leading 0.
Terms
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Checking your documents
Comparing your driving licence and your passport.
Correct your details
Change only what was read wrongly. Your photograph stays as it is, and the rental team will see both.
Check your email
We've emailed a 6-digit code to
My documents
In order to finalise your account signup, we just need four things from you. Photos must be clear and readable.
Your documents are encrypted, stored securely and only used for identity checks.
All set
Welcome to Hannk
Your account is ready. Verification of your documents usually takes under 10 minutes.
Car
Choose your dates
Booking summary
Free cancellation up to 24 hours before pick-up. Payment is taken securely at checkout.
Vehicle photos
One walk around the vehicle, phone held upright. The app watches the picture and takes each photo itself - you do not have to press anything, or turn the phone.
Photograph the number plate first. We'll read it and check it matches your rental.
About a minute. Turn the phone sideways and walk around the car to your right, keeping it inside the marks.
In the order you walk them: 1 at the front, then round to your right.
Two reference photos of the interior - front seats and rear seats.
Inspection review
By submitting, you confirm the vehicle's condition matches your video and photos.
Rental agreement
Find your vehicle
Toyota Corolla
Blackburn - Hannk Hub
End your rental
To return the vehicle you will repeat the same inspection as at pick-up, in the same order:
1. Photograph the number plate
2. One walk around the vehicle - the app takes the photos itself
When you finish, your digital key stops working and the immobiliser arms. Make sure the vehicle is parked properly at the return location first.
One last check
⚠️ Take ALL your belongings now
The photos are done. In 10 minutes the car locks itself and your access ends - anything left inside stays locked in. Check:
📱 Phone and charging cables
💼 Bags, wallet and keys
🐿 Child seats and buggies
🕶 Coats, glasses and sunglasses
📦 Anything in the boot, glovebox and door pockets
The car locks in
10:00
Doors stay open until then - no rush, but don't wander off.
Rental complete!
Thanks for driving with Hannk. Your return inspection is saved and the vehicle is now locked.
Your Digital Key
is Ready!
Enjoy your rental experience.
My bookings
Your documents
The signed copies we hold for this rental.
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Document
Claim your compensation
We need the full name of every person in your party, exactly as printed on their boarding pass. We submit the claim on your behalf, free of charge.
A claim is made to the airline, not to the rental company. Whether it is paid, and how much, is the airline’s decision under the passenger rights rules that apply to your flight.
Your claim has been submitted
We will be in touch by email as it progresses. There is nothing else for you to do.
Find my booking
Booked at a desk or on another site? Enter the details from your confirmation and we'll add it to your account.
Just the surname.
New booking
Available vehicles
Vehicle controls
Rental ends in - -
The immobiliser arms automatically when your rental ends - extend in time to keep driving. A short grace period of up to 2 hours applies while you return the vehicle.
Rental extras
Add a driver or extra driving zones to this rental - charges are added to your rental bill.
Add a driver
Drivers on this rental
Add driving zones
Vehicle warnings
Your journeys
Rental period
Journeys are recorded by the vehicle while you rent it. Example journeys are shown until the vehicle hardware is connected.
Vehicle health
Tyre pressure (psi)
Live readings connect with the vehicle hardware. If something seems wrong, call us on video and show us.
Driving style
Reading your drive…
Your score is worked out from the vehicle's own readings. Speed limits are not scored — we have no map of them, so we do not guess. Smooth driving can earn discounts on future rentals.
Emergency contacts
Once everyone is safe
Report the accident so we and the insurers can take it from here.
Report an accident
Emergency contacts · police, branch and breakdown numbers
Step 1 - Safety first
Stop the vehicle, switch on hazard lights, and make sure everyone is safe. Move to a safe place away from traffic.
You must call the police if anyone is injured, the road is blocked, or another driver leaves without giving details.
Step 2 - Talk to us
Call us on video - show us the scene and we will guide you through everything.
Step 3 - Photograph everything
Take photos of the whole area, all vehicles involved (including their number plates and damage), road markings and anything relevant.
Step 4 - Other vehicles involved
Add every other vehicle and its driver's details.
Step 5 - Witnesses
Names and phone numbers of anyone who saw what happened.
Step 6 - What happened?
Never admit fault at the scene. Exchange details, document everything, and let us and the insurers handle the rest.
Rental agreement
Read through, then sign at the bottom.
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Advance check-in
Do the paperwork now - then pick-up day is just: find the car, unlock, drive.
Checking…
🚗 At the car: we unlock it first (so you stay dry and warm), you authorise the deposit hold, take the vehicle photos, and away you go.
You've found your car
In case of inclement weather we've unlocked the vehicle so that you can stay dry and warm - hop in and get comfortable while you finish the last steps.
Document check
Quick document check
Checking your documents…
Payment
Nearly there - payment
Settle up from the comfort of your seat, then it's photos and away you go.
Checking…
Get ready to drive
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Welcome
Your reservation number is saved - it will be attached to your account automatically.
Your reservation awaits
Checking your voucher…
Enter your email address to link this reservation to your Hannk account.
Activity log
Everything recorded on your account - vehicle commands, check-ins, zone alerts and more. Actions taken with a shared key show which driver made them.
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Video support
Video support is closed right now
These are the times an agent is available (branch local time):
Leave us a message
Tell us what you need and we'll call you back.
Connecting you
Please wait for the next available representative.
Call ended
Support · 0:00
Allow your phone to control the vehicle
Your digital key works over a direct radio link between this phone and the vehicle, so it still works with no mobile signal - in a car park, a ferry or a tunnel.
You are allowing this phone to:
The digital key on your home screen.
Only while your rental is running.
For finding the vehicle in a car park.
Fuel or charge, mileage, doors, and any warning lights.
This permission lasts for your rental and ends automatically when you return the vehicle. You can withdraw it at any time from Account, and the rental carries on over the mobile network instead.
Preparing your digital key
Your inspection is saved. Getting everything ready to commence your rental...